Privacy Policy & Data Security Rules

1. Information Security & Medical Data Protection

At UConsult (operated by URLabs Healthcare Technologies), we treat your medical information with supreme care. We closely follow rigorous administrative, physical, and technical safeguard frameworks to guarantee that your historical medical cases remain completely private and unreachable by unauthorized entities.

2. Information We Collect

To generate premium medical diagnostic insight reports, we aggregate specific datasets through our secure environment channels:

• Identity Credentials: Formal name, date of birth, contact email, and active mobile authentication attributes.
• Clinical Assets: Medical records, uploaded imaging assets (DICOM, X-Rays), pathology printouts, and doctor summaries.
• Payment Logs: Transaction tracking logs handled securely via encrypted gateways (UConsult does not store raw credit card credentials).

3. How Your Data is Used

Your uploaded elements are restricted strictly to functional operations:

4. Information Sharing Policy

UConsult does not sell, rent, or lease patient medical or contact data to marketing bureaus or third-party pharmaceutical conglomerates. Your data is shared exclusively with our verified network of medical consultants and internal platform technicians who are bound by matching clinical non-disclosure and strict operational confidentiality frameworks.

5. Security Infrastructure & Encryption

We deploy comprehensive, banking-grade protective architectures:

• Data files are encrypted using standard AES-256 protocols at rest and protected with SSL/TLS configurations during transmission.
• Continuous vulnerability checking routines run alongside automatic security tracking arrays.
• Our platform relies on hosting spaces that match rigorous SOC 2 Type II data infrastructure compliance targets.

6. Your Rights & Choices

You retain full control over your private clinical records. You can log into your account at any time to update your records, download your completed second opinion reports, or submit an official request to delete your information from our active servers.

7. Retention and Purging Guidelines

We keep medical datasets only as long as necessary to complete your expert second opinions, unless a longer retention period is required by health record laws in India.